Privacy Policy

Effective Date: March 8, 2026
Company: Eugene Harold Johnson (EIN: 93-3525433)

1. Information We Collect

We collect information to provide a better, more secure experience for all our users—from understanding basic website analytics to delivering complex IT consulting solutions. The information we collect depends on how you use our services.

Things you create or provide to us

• Communications & Inquiries: When you contact us directly via email, phone, or contact forms, we collect your name, contact information, and the contents of your IT requests.
• Transactions: If you initiate a purchase or payment for our services, your payment is processed securely by third parties (such as PayPal). We do not collect or store your full financial details, but we retain transaction records for accounting and fulfillment purposes.
• Community Engagement: When you leave a comment on our articles or forums via Disqus, the information you provide (including your display name and profile data) is collected by Disqus according to their own privacy practices.

Information we collect as you use our services

When you interact with our website, our underlying hosting platform (Squarespace) automatically collects data about your visit. This includes:

• Your apps, browsers & devices: We collect information about the browser, device type, screen resolution, and operating system you use to access our site.
• Your activity & usage data: This includes your Internet Protocol (IP) address, the pages you visit, crash reports, system activity, and the date, time, and referrer URL of your request.
• Cookies and tracking technologies: We use cookies and similar technologies (like pixel tags) to keep our website running effectively, remember your preferences, and analyze site traffic.

Information from publicly accessible sources & partners

In the course of providing B2B (Business-to-Business) IT consulting, we may collect information about you or your organization from publicly accessible sources or trusted partners (like Dun & Bradstreet). This helps us verify business identities, understand client infrastructure needs, and protect against fraud and abuse.

2. Why We Collect Data

We use the data we collect to build better services and maintain the security of our digital infrastructure. Specifically, we use your information to:

• Provide our services: To deliver IT consulting, process transactions, and maintain website functionality.
• Maintain & improve our services: To ensure our website is working as intended, track outages, and optimize content design based on analytics.
• Communicate with you: To respond to your inquiries, provide customer support, and send administrative or security updates.
• Protect our users and the public: To detect, prevent, and respond to fraud, network abuse, security risks, and technical issues that could harm our infrastructure or our users.

A Note on Artificial Intelligence (AI) and Data Mining

As an IT company, we stay at the forefront of technology. However, we respect your proprietary data. We do not sell, share, or use your personal data or user-generated comments to train public Large Language Models (LLMs) or third-party AI systems. Content displayed on our website may be created or refined using offline AI tools (like Google Gemini or ChatGPT), but this process does not involve feeding your personal visitor data into those tools.

3. Your Privacy Controls

You have choices regarding the information we collect and how it is used. Depending on your location, you may have specific rights under regulations like the GDPR (Europe) or various U.S. State Laws. You have the right to:

• Access / Know: Request copies of the personal data we hold about you.
• Rectification: Ask us to correct any inaccurate or incomplete information.
• Erasure (Right to be Forgotten): Request that we delete your personal data from our active systems.
• Opt-Out: Withdraw consent for non-essential cookies using your browser settings.

Note: For data held by third parties integrated into our site (like your Disqus profile or PayPal transaction history), you must exercise these rights directly through those respective platforms.

4. Sharing Your Information

We do not sell your personal information. We only share your data with entities outside of our company in the following specific circumstances:

• For external processing: We provide information to our trusted service providers (such as Squarespace, PayPal, and Google Analytics) to process it for us, based on our instructions and in compliance with appropriate confidentiality and security measures.
• For business transfers: If we are involved in a merger, acquisition, or sale of assets, we will continue to ensure the confidentiality of your personal information and give affected users notice before data is transferred.
• For legal reasons: We will share personal information if we have a good-faith belief that access, use, preservation, or disclosure is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request.

5. Keeping Your Information Secure

We build security into our services to protect your information. We implement commercially acceptable administrative, technical, and physical safeguards (including HTTPS encryption) to protect your data against unauthorized access, alteration, disclosure, or destruction. We restrict access to personal information to contractors and agents who need that information in order to process it.

6. Retaining Your Information

We retain the data we collect for different periods of time depending on what it is and how we use it:

• Data you can remove: Information like communications or Disqus comments can be deleted upon your request.
• Data deleted automatically: Standard server logs and usage data are retained for a limited period to ensure network security and monitor site performance before being overwritten or anonymized.
• Data retained for legal purposes: We keep some data for longer periods when necessary for legitimate business or legal purposes, such as tax record-keeping, financial compliance, and fraud prevention.

7. Compliance & Cooperation with Regulators

International Data Transfers

We operate out of the United States, but we utilize global service providers that maintain servers around the world. Your information may be processed on servers located outside of the country where you live. Regardless of where your information is processed, we apply the protections described in this policy and ensure our partners use legal frameworks (such as Standard Contractual Clauses) for data transfers.

U.S. State Privacy Law Requirements

Several U.S. states (including California, Virginia, Colorado, Connecticut, Utah, and Texas) have enacted comprehensive data privacy laws. We are committed to complying with these state frameworks. In the preceding 12 months, we have collected the following categories of data for the business purposes described in Section 2:

• Identifiers: Names, email addresses, and IP addresses.
• Commercial information: Records of IT services purchased or considered.
• Internet activity: Browsing history and interactions with our website.

We do not "share" your personal information for cross-context behavioral advertising as defined by the CCPA. We will not discriminate against you for exercising your privacy rights.

8. Children's Privacy

Our website and IT services are designed for a professional and adult audience. We do not knowingly collect personally identifiable information from anyone under the age of 13 (or 16 in certain jurisdictions). If you are a parent or guardian and are aware that your child has provided us with personal data, please contact us to have it removed.

9. Changes to this Policy

We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will always indicate the "Effective Date" at the top of this page. If changes are significant, we will provide a more prominent notice.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: